For items available for immediate purchase, you may select from the following shipping services. Delivery timing is estimated from the time your order is shipped, not when it is placed.
At the moment we only ship to Belgium and The Netherlands.
Shipping costs:
Belgium: €4,95
The Netherlands: € 8,50
You will receive a shipping confirmation email with delivery details and track & trace once your order has been delivered to the courier. We are not responsible for any unanticipated delays beyond our control.
All orders are processed Monday through Friday, excluding holidays. Deliveries are made Monday through Saturday.
We accept the following forms of payment:
All unworn purchases* can be returned within 14 days of receiving your order. If you would like a refund or an exchange, please send an email to info@atelier-amandine.com. Don’t forget to add the following information:
Unfortunately, if these 14 days have passed, we cannot offer you a refund or an exchange.
*Note: the item must be unworn, in the same condition as you received it and it must be in the original packaging.
Gift vouchers are non-refundable.
We only exchange items that are damaged and if the damage is proven. If you need to exchange the article for the same article, please send us an email to info@atelier-amandine.com. For an exchange, please send your article to: Atelier Amandine, Waterpolder 7 9992 Middelburg Belgium.
REFUNDS
Before getting a refund, the items will go through a full quality check. There will be checked if the products are used, the tags are original and if the product is unworn/undamaged. Products that are not getting through this test will not be accepted and will be send back at your own expense.
If your item is approved for refund, we send you an email to inform you about the approval. We usually take 1-5 business days to process your refund and 1-5 business days for the bank to post the refund on your bank account used to make the purchase.
When you have not received your refund, please do the following things:
Items that are received form a sale are not refunded. The item must be bought through our own webshop.
SHIPPING
Your item must be sent back to Atelier Amandine, Waterpolder 7 9992 Middelburg on your own expense.
Depending on where you live, the time required to reach your exchanged product may vary.
If you are shipping an item over €75, you may want to consider using a trackable shipping service or take out shipping insurance. We do not guarantee that we will receive your returned item.
GIFTS
If the item is marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item has been received, a gift certificate will be emailed to you.
If the item was not marked as a gift at the time of purchase, or if the giver sent the order to himself to give it to you later, we will send the giver a refund and he will find out what your return is.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@atelier-amandine.com or by mail using the details provided below:
Atelier Amandine, Waterpolder 7, 9992 Middelburg, Belgium
PERSONAL INFORMATION
VAT number: BE0747845452
Registration number: 0747845452
Trade name: Atelier Amandine
Adress: Waterpolder 7, 9992 Middelburg (BE)
Telephone number: 0032 473 40 85 48
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.